Global Entry at Protravel Beverly Hills
Protravel Beverly Hills will be holding Global entry interviews at our offices: 9171 Wilshire Blvd Ste 428 Beverly Hills CA 90210 from 9:30am-4:30pm on Wednesday, August 23, 2017.
Anyone wanting to participate must:
- Submit a completed application, with payment included, on the GOES website no later than Wednesday, July 12, 2017. This deadline is set by US CBP and must be met in order to select our private ‘Mobile GE Enrollment Event’ location for final interview, biometrics collection, and photos.
- Schedule your appointment online under the location code FOLA 082317-PTBH after being conditionally approved.
Instructions for Global Entry Application
1. To register use the following link: https://goes-app.cbp.dhs.gov/main/goes. Please be certain to click on the Global Entry program when registering – DO NOT click on NEXUS! Step by Step instructions are on pages 3-10 of the attached GOES Single Application Guide.
2. You will need to login at the GOES website again to check to see if you have been conditionally approved for your application. This can take a few days up to a few weeks. Please note that you will NOT receive an email notification once you’ve been approved, you MUST login to see if you have received the approval and sign up for your appointment yourself using the location code FOLA 082317-PTBH. (There will be a message in your inbox.) Step by Step instructions are on pages 89-98 of the attached GOES Single Application Guide.
3. Email your advisor with your appointment time.
4. Arrive 15 minutes prior to appointment time with whatever documents you claimed on registration: driver’s license, passport, utility bill if applicable, etc.
*Following your final interviews, biometrics collection, and photos your membership credentials will be mailed to you within a couple of weeks.
Note: This program costs $100 per person for a 5-year enrollment. **AMEX Platinum primary cardholders will be refunded this fee.
Below are some frequently asked questions about scheduling an interview in GOES:
https://goes-app.cbp.dhs.gov/common/FAQ.html
I have been conditionally approved and would like to schedule an appointment for my interview.
Your appointment can be scheduled using your GOES account. Login to the GOES website, go to your home page, and click on the "Schedule Interview" button. If you do not see this button, ensure that we have your Membership Number / PASSID. Click on the "Change Profile" link on the left to provide this information.
How soon should I schedule my appointment?
You will need to schedule an appointment within 30 days of being conditionally approved. The actual appointment date can be beyond the 30-day period. For example, the scheduled appointment date can be several months from now, as long as you schedule it within 30 days of the conditional approval date. Failing to schedule the interview within 30 days from the date of conditional approval will result in being denied.
How can I reschedule or cancel an appointment?
While your application is in "Interview Scheduled" status, you can reschedule or cancel you appointment using your GOES account. Login to the GOES website and go to your home page and select the link to your application. You will see options to reschedule and cancel the appointment. These options are not available within 24 hours of your appointment date.
*Please note that if you received the conditional approval notification for your application over 30 days ago and you cancel the appointment, your application may be cancelled for failing to reschedule a new appointment. To avoid this, we recommend rescheduling your appointment instead.
How can I cancel an appointment within 24 hours of my appointment?
You will need to call the Enrollment Center and notify them that you are unable to attend. Appointments cancelled within 24 hours of the appointment date can only be rescheduled by contacting the Enrollment Center.
*Please note: If you have Global Entry questions please contact a Global Entry Enrollment Center:
https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/frequently-asked-questions
http://www.cbp.gov/travel/trusted-traveler-programs/global-entry/enrollment-centers
LAX Global Entry Enrollment Center: (310) 568-7543 or (310) 665-4560
LA/LB Global Entry Enrollment Center: (562) 366-32
Global Entry Technical Support: (855) 560-4172 or visit https://goes-app.cbp.dhs.gov/common/goes_support.html
Global Entry at Protravel Beverly Hil...
Date and Time
Wednesday Aug 23, 2017
9:30 AM - 4:30 PM PDT
August 23, 2017
9:30 AM - 4:30 PM
Location
9171 Wilshire Blvd Ste 428 Beverly Hills CA 90210
Contact Information
Myste Wylde
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