Managing Customer Expectations During COVID-19

Organized in partnership with the City of Beverly Hills, please attend this important webinar to learn important tactics and techniques for managing customer expectations and communications during COVID-19.

Who Should Attend: Beverly Hills restaurants, retailers, and office tenants

Speakers:
 

Larry Johnson | Director, Center for Strategic Corporate Development, El Camino College
Thomas Blumenthal | President and CEO, Gearys
Peter Garland | Owner, Porta Via Restaurant

• Learn key tactics for communicating with customers during COVID-19
• Hear from restaurant and retail store owners about the steps they have taken to keep themselves and customers safe
• Understand what other measures you can take to manage customer expectations